When orders are delivered, they come in various quantities. Here, Mark Williams, RIFSoCal Program Assistant, helps a delivery man transfer a palette of books from the truck to the warehouse. Some palettes are twice this height; whereas other deliveries are just a few boxes. We try to stagger them in order to unpack and stock the shelves before the next delivery. Sometimes it works, and sometimes we are up to our elbows in alligators (books about alligators, that is)!